Question 1

Is therapy the right choice for me?

Accepted Answer

Therapy at The Collective Wellness Institute is more than just talking—it’s a supportive space designed for high-achieving individuals ready to pause, process, and heal. Whether you’re facing life transitions, stress, burnout, relationship challenges, or family conflicts, we offer culturally relevant and compassionate care tailored to your unique journey.

Question 2

Do you accept insurance or provide sliding scale options?

Accepted Answer

Yes, we accept most Aetna, BCBS, Cigna, and UnitedHealthcare plans, along with several EAPs. We also offer a sliding scale and partner with community programs such as STEP UP and the Loveland Foundation.

Question 3

Do I need to pay upfront for my therapy sessions?

Accepted Answer

In some cases, yes. If your insurance plan includes a copay or deductible, you’ll typically pay that amount at the start of your session. During your intake appointment, our specialist will provide all the details about your payment options.

Question 4

When can I begin my wellness journey with The Collective Wellness Institute?

Accepted Answer

After completing your intake with our coordinator, in most cases, we’ll schedule your first appointment within 7 to 14 days. We’re excited to support you on your journey to wellness!

Question 5

Can I access therapy through telehealth at The Collective Wellness Institute?

Accepted Answer

Absolutely! We provide telehealth therapy for clients in states where we’re licensed, making it easier for you to access care from the comfort of your home.

Question 6

What is your cancellation policy?

Accepted Answer

Any cancellation, or rescheduling of an appointment must be made at least 48 hours prior to the appointment or greater.

Question 7

What is Medical Necessity and how does it affect my care?

Accepted Answer

Medical Necessity refers to healthcare services that are essential for diagnosing, treating, or managing your condition according to accepted medical standards. It helps determine whether your insurance will cover a service or if it will require out-of-pocket payment.

Frequently asked questions